Water Department

Our goal at the Water Department is to provide fast, accurate and courteous service to all of our customers. Specific services provided by the Department include the following:
  • New service connections, transfers or termination of water and sewer.
  • Meter repair or replacement.
  • Investigations of water service problems.
  • Water Main repair and maintenance.
  • Fire Hydrant repair, replacement and installation.
  • Meter reading.
  • Monthly and annual water quality reporting.
For new service connections a permit is required and may be obtained in the Engineer's office between 8 a.m. and 4:30 p.m. Monday through Friday. To see the fees for permits please visit the Engineer's page on this website or see City ordinances via the Clerk's page. Ordinance Chapter 50: Water Service.
Key Contacts
Billing Inquiries (260) 356-3220
Billing Office Fax (260) 356-0344
Water Plant Operations (260) 358-2309

Also submit an inquiry online using our Customer Service Form.

Contact Us

Annette Carroll, Director of Operations
Operations & Distribution - 2290 Engle St
Water Billing Office - 300 Cherry Street
Huntington, IN 46750

  • Company: (260) 356-3220
  • Fax: (260) 356-0344
  • Staff Directory
  • Office Hours:
    Operations & Distribution-Mon-Fri from 7 AM to 3 PM call 260-358-2309. For emergencies between 3 PM and 7 AM and on Sat & Sun call 260-227-1513. The Water Billing Office hours are - 8:00 AM-4:30 PM Monday-Friday- 260-356-3220

In this Department

Topics of Interest

More Information