Our goal at the Water Department is to provide fast, accurate and courteous service to all of our customers. Specific services provided by the Department include the following:
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New service connections, transfers or termination of water and sewer.
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Meter repair or replacement.
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Investigations of water service problems.
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Water Main repair and maintenance.
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Fire Hydrant repair, replacement and installation.
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Meter reading.
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Monthly and annual water quality reporting.
For new service connections a permit is required and may be obtained in the Engineer's office between 8 a.m. and 4:30 p.m. Monday through Friday. To see the fees for permits please visit the Engineer's page on this website or see City ordinances via the Clerk's page. Ordinance Chapter 50: Water Service.
Key Contacts
Billing Inquiries |
(260) 356-3220 |
Billing Office Fax |
(260) 356-0344 |
Water Plant Operations |
(260) 358-2309 |
Also submit an inquiry online using our Customer Service Form.