Texting 911

Huntington County Public Safety Dispatch accepts TEXT messages from wireless customers, who may not be able to speak for various reasons.

When to Text 911

Callers who can, should always make a voice call to 911. If you cannot make a voice call due to being impaired or in danger please send a text. Sending a text to 911 is not as fast as making a voice call. The dispatcher may ask you to make a voice call, even if it is a silent call, to obtain your location if you cannot provide it.

How to Text 911

Using the messaging icon on your phone:

• Select "create a new message".
• Put 911 in the "to:" field.
• Put your location and emergency into the message.
• Press send.
• Continue your dialog with the dispatcher and follow their instructions.

DO NOT:

• Use a text app that can be downloaded.
• Attach or send pictures or videos to the message.
• Use abbreviations and text jargon.

What Else Do You Need to Know?

• Your phone must be able to send a text message.
• Text to 911 allows limited location information. When providing your location, please be as concise and descriptive as you can.
• When providing an address be sure to include the city or town to limit confusion, as multiple jurisdictions use the same street names.
• If text to 911 does not go through or if it is not available you will receive a "bounce back" message telling you to make a voice call to 911.

More Information

To learn more about TEXT to 911, please visit the FCC website.