Water Billing Payment Window to Close Until Further Notice

To protect city residents and city employees, in response to the COVID-19 pandemic the City of Huntington Water Billing payment window, located on the first floor of the City Building, will be closed until further notice.

Alternate payment methods are listed below:

Online

City Utilities offers the convenience of online bill payment. Click here to pay your bill online.

 Example Water Bill

Enter your book, account and PIN numbers (found on your bill) to sign in and pay. A third-party convenience fee will be charged.

Pay By Mail

Make a check payable to City Utilities and mail it to:

City Utilities
P.O. Box 5177
Huntington, IN 46750

It is recommended to mail your payment at least seven (7) days prior to its due date to allow time for delivery and processing.

To avoid potential late fees, be sure to send your payment to the correct address and include your payment stub in the envelope.

Banks

The following financial institutions will continue to accept city utility payments.

  • Lake City Bank, 1501 N. Jefferson St.
  • First Merchant Bank, 2845 Guilford St.
  • Bippus State Bank, 150 Hauenstein Road, 1303 S. Jefferson St.
  • First Federal Bank, 648 N. Jefferson St., 1240 S. Jefferson St., 100 Frontage Road

Drop Box

Available around the clock, payments can be dropped off at the Police Department entrance of the City Building. Be sure to include the payment stub portion of your bill. If customers choose to drop off a cash payment at the unattended drop box, the exact change is not required and any overage will be credited to their accounts.

Automatic Payments

Call the Water Department office to have an ACH authorization from sent to you, or download it here. Complete the form and send it back with a voided check to set up automatic payments. Please allow approximately 15 days for the ACH request to be processed and active on your account.

If you have questions …

Contact the Water Department at (260) 356-3220 or send an email to jennifer.gunn@huntington.in.us.

Click here for tips on how to read and understand your city utility bill.


Contact Us

300 Cherry St
Huntington, IN 46750

  • Phone: (260) 356-1400
  • Staff Directory