Text 9-1-1

Huntington County Public Safety Dispatch accepts TEXT messages from wireless customers, who may not be able to speak for various reasons.

text

When to text to 9-1-1:

Callers who can, should always make a voice call to 9-1-1. If you cannot make a voice call due to being impaired or in danger please send a text. Sending a text to 9-1-1 is not as fast as making a voice call. The dispatcher may ask you to make a voice call, even if it is a silent call, to obtain your location if you cannot provide it.

How to text to 9-1-1:

Using the messaging icon on your phone:

  • Select 'create a new message"
  • Put 911 in the to: field
  • Put your location and emergency into the message
  • Press send
  • Continue your dialog with the dispatcher, and follow their instructions

DO NOT:

  • Use a text app that can be downloaded
  • Attach or send pictures or videos to the message
  • Use abbreviations and text jargon

What else do you need to know?

  • Your phone must be able to send a text message.
  • Text to 9-1-1 allows limited location information. When providing your location, please be as concise and descriptive as you can.
  • When providing an address be sure to include the city or town to limit confusion, as multiple jurisdictions use the same street names.
  • If text to 9-1-1 does not go through or if it is not available you will receive a 'bounce-back' message telling you to make a voice call to 9-1-1.

To learn more about TEXT to 9-1-1 click here.

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