About Your Bill

Meter Reading:
Huntington City Utilities does its best to read each water meter every month. There are however, circumstances that make estimating a necessity. When this becomes necessary we base the estimated consumption on an average of the customers historical monthly usage. If your consumption is estimated it will be stated on the bill. Any over or under estimation is reconciled at the time of the next actual meter reading.
 
When Payments Are Due:
Payments are due 15 days from the mailing date. Depending on the area of town you live in your bill will be due on the 5th, 15th or 25th of each month. If a bill is paid within the 15 day period you need only pay the net amount shown on the bill. Payments received after the due date are subjected to a penalty in the amount of 10% of the current water and sewage plus 3% on the excess over $3.00 for the current water and sewage billing.
 
Payments:
Payments may be paid at the Water Billing Office located on the 1st floor of the City Building at 300 Cherry Street or by mail to P.O. Box 5177, Huntington, IN 46750. Please allow enough time for payment to be processed to avoid penalty. You may also use our DROP BOX which is conveniently located at the entrance to the Police Station (300 Cherry Street). These payments may be dropped off 24/7, 365 days a year. 
 
For added convenience you may pay your bill at any of the following locations throughout the community:
 
        · Bippus State Bank
        · First Federal Savings Bank
        · First Merchants
        · Lake City Bank
 
Another method that may be used is ACH. What is ACH? ACH (Automated Clearing House) is a free and easy program that automatically withdraws your water bill payment from your bank account every month approximately on your due date. All you need to do is complete an ACH Authorization Form and return it to the Water Billing Office. Please print the form located in the Related Pages section below, complete and return along with a voided check to:
 
                                              Huntington City Utilities
                                                    P.O. Box 5177
                                                Huntington, IN 46750  
 
Bad Checks:
Customers paying bills with checks drawn on accounts with non-sufficient funds will be given 48 hours to correct the deficiency. Customers failing to do so will be disconnected without further notice. If we have received a non-sufficient notice once within a calendar year you will not be allowed to pay the bill by check until your credit history indicates that it has been a year since the last non-sufficient fund notice was received.
Fee Changes (effective Sept. 1, 2016):
Meter Deposits for New Customers:  $125.00 - 1 inch or less (1 or 2)
Meter Deposits for New Customers:  $200.00 - for larger lines (3 or more)
NSF Charges:  $20.00
Re-Connection Fee for Non Payments:  $100.00
After Hour Service Fee: $150.00    Holidays: $350.00
 
 
 
 
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    One of the most important roles of the Water Billing Department is to bill customers for the usage of the water that they use in their homes or businesses. Another essential role is to be able to provide customer service when a customer has a questi...
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Jennifer Gunn, Office Manager
Water
300 Cherry St
Billing Office,  46750

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  • Office Hours:
    Water Billing Office Hours-8:00 AM to 4:30 PM, Monday - Friday

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